Last updated November 4, 2026.
In short: This website gives general information about Canadian immigration. Booking a consultation, using the client portal and contacting us are covered by the terms below. We cannot guarantee any immigration result, because decisions are made by government authorities.
1. Who we are
This website is operated by PrimeRoute Immigration Consulting Inc. ("PrimeRoute", "we", "us"), based in Sault Ste. Marie, Ontario, Canada. Nasir Khan is a Regulated Canadian Immigration Consultant (RCIC-IRB # R1053580) licensed by the College of Immigration and Citizenship Consultants (CICC). You can confirm his licence on the CICC public register. We provide services for Canadian immigration matters only.
2. Information on this website
Pages on this website are general information and are not legal or individual immigration advice. Immigration rules, fees and processing times change, so confirm current requirements on the official IRCC website before you act. Using this website does not create a consultant and client relationship.
3. Consultations and fees
- You request a consultation through our booking form. We email you a unique form number.
- The consultation fee and payment instructions are shown on the booking page and in the email we send you. At the time of writing, a 30-minute online consultation is USD $45.
- We accept the payment methods listed on the booking page. We schedule your session after your payment is confirmed, and we send the date, time and meeting link.
- Consultations are held online by the platform you choose in the booking form, for example WhatsApp, phone, Zoom, Microsoft Teams or Google Meet.
- If you need to change an appointment or have a question about a payment, contact us before your appointment time.
- Our local client support representatives help with communication and document collection. They do not give immigration advice and they never collect payments. Pay only through the payment details on our booking page or in an email from the PrimeRoute Canada office.
4. No guarantee of results
Immigration decisions are made by IRCC, provincial governments and other authorities. No consultant can guarantee that an application will be approved, or how long a decision will take. A consultation, or any work we do for you, does not promise an outcome.
5. Ongoing representation
A consultation is advice for the session itself. If you want us to prepare or represent an application, we will agree the services and fees with you in a written service agreement before we start. Until then, we do not act for you in any application.
6. Your responsibilities
- Give us complete and accurate information. Mistakes or missing details in an application can lead to refusals or findings of misrepresentation.
- Keep copies of your documents and meet the deadlines given by the immigration authorities.
- Do not send us documents you do not have the right to share.
7. Client portal accounts
The client portal is for clients with an active immigration file at PrimeRoute. Keep your login details private and tell us right away if you think someone else has used your account. We may suspend or close an account that is misused or that is no longer needed.
8. Acceptable use
You agree not to misuse this website. That includes trying to gain unauthorized access, interfering with how it works, copying it in bulk by automated means, submitting false or misleading booking requests, or using it for anything unlawful.
9. Content and third-party links
The text, design, logo and images on this website belong to PrimeRoute or are used with permission. You may view and share a page for personal use, but you may not copy or republish our content without our written permission. We link to government and other third-party websites for your convenience. We do not control them and are not responsible for their content.
10. Limits of liability
We work to keep the information on this website accurate, but it is provided as is. To the extent the law allows, PrimeRoute is not responsible for losses that result from relying on general website content instead of advice about your own situation. Nothing in these terms limits any rights you have under Canadian law that cannot be limited.
11. Privacy
How we collect, use and protect your personal information is described in our Privacy Policy.
12. Complaints and regulation
If you have a concern about our services, please contact us first so we can try to resolve it. As a regulated consultant, Nasir Khan is also accountable to the CICC, and you can find information about its complaints process on the CICC website.
13. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
14. Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Using the website after a change means you accept the updated terms.
15. Contact
Questions about these terms? Email info@primerouteimmigration.com or visit our contact page.